Imagine a case where you need to complete a bank transaction quickly but are unable to do so. Although you know how to fix the problem, you have not found a solution.
Then take a look at our article that explains why. And the cause was QuickBooks error 102, a fairly typical error that comes from the bank. When this problem occurs, the message “QuickBooks Online is currently unable to connect to the bank’s website” appears.
To solve this problem so that your banking transactions are simple and error-free. Let us take a look at the causes and some solutions that might help you.
A Small Brief of QuickBooks Online Error 102
This is a response that informs the client that the server accepted your request but did not complete it due to QuickBooks online error 102.
Let us say you are performing your transactions in the software, but you are unable to proceed due to this particular issue because you are restricted due to network issues or maintenance.
What are the Problems that Cause QuickBooks error code 102?
As you have seen that error 102 is related to the banking feature in QuickBooks. But it is also necessary to know the factors that lead to this specified technical issue. Below are the factors that can cause this error.
- You have entered incorrect information on your bank’s website.
- Let us say you have opened a new account, but it does not support electronic banking.
- There are various problems at the bank, such as a lack of power, a faulty system, etc.
How to Identify Error 102 in QuickBooks Online?
To find answers to any problem, you must first determine its root cause. So, here are the indicators that can assist you.
- You have not been able to turn your system on and off.
- You are having trouble installing or upgrading a QuickBooks transaction.
- If you receive an error message with error number 102 when using QuickBooks online.
- The screen has turned blue so you can no longer see it.
What Are the Troubleshooting Steps for QuickBooks Error 102?
You have learned the overview, problems, and symptoms of QuickBooks Error 102. Now consider the following remedies for the problem:
1. Go to the website of your bank or credit card company
To fix this problem, go to your website and check if everything is working properly by following the procedures described below:
- First, you need to log in and select banking.
- Then watch for notifications or messages.
- Finally, go to your account page.
2. Maintain your bank account
QuickBooks error number 102 QuickBooks online often takes 24 hours to resolve this issue. There are two possibilities. Let us examine each of them.
- Perform online
You save time by doing it yourself because you do not have to visit a bank. Take a look at the steps:
- First, select the Transactions option.
- Then select Bank and click Update.
- Using QuickBooks on your own
So, this is the second way to fix your problem yourself. Here’s how to do it:
- Simply log in to Self-Employed and select Profile.
- Then select the bank and update everything.
3. Check your account details and notifications
You need to check your account details and notifications regularly to get the most up-to-date information about changes. Doing so will help fix error 102 QuickBooks online. To do so, simply follow the instructions below:
- First select Work and then Notifications.
- Then click Edit and make your selections for Due Dates, Status, and Information.
- Finally, click the Save button.
4. Check your bank credentials
Incorrect bank credentials in QuickBooks can occasionally cause issues. To fix the problem and verify the information is correct, first, try logging into your bank/credit card website. After you have successfully logged into the bank’s website, do the following:
- If you do not have any banks linked to your software yet, search for the name of your financial institution.
- If you have already linked it, go to the upper right corner of the screen and select Add Account. Then look for the names of your financial institutions.
- Select the name of your financial institution from the list.
- Enter your credentials and click Next.
- Enter additional verification steps if needed, and then select Connect securely.
- Select the bank icon to the left of the account you want to connect.
- Also, select the account type from the drop-down list to specify the type of bank or credit card account.
- After you link your accounts, QuickBooks retrieves all online transactions for the last 90 days. It also downloads bank and credit card transactions.
- Then select Connect.
- Wait for few moments.
- The program to start.
- When the download is complete, you will be redirected to the banking page.
- Finally, scroll through the page with the transactions you retrieved from your banking institution.
Check to see if the QuickBooks error code 102 has been resolved or not.
5. Confirm that your account is not a new account with the bank.
When you open a new bank or credit card account, you may encounter this problem. Some new accounts are not compatible with internet banking. Therefore, if you encounter such a problem, you need to contact your bank.
Final Note:
QuickBooks error 102 is related to banking, and when faced it can cause delays in ongoing accounting work. However, we hope that this blog has helped you to manually fix the problem if followed correctly.
Nonetheless, if the error still pops up then it is advised to seek help from the banking institution or support from a technical expert.
Frequently Asked Questions (FAQs)
Basically, it is a problem that occurs in banking transactions when the server is not connected or when there is a power failure, but it takes 24 hours to fix.
It is due to faulty network equipment or a problem with the financial institution’s website.
Here are some simple actions you need to take:
· First, restart your file or your entire Mac.
· Then, select Update Mac and launch Disk Utility.
· Finally, wipe the system and remove all junk files.